Legion Shipping, Exchanges & Return Policy
SHIPPING* we ship within 1-2 business days of when you place your order. DAMAGE CLAIM* upon delivery, PLEASE INSPECT THE MERCHANDISE BEFORE SIGNING THE DELIVERY RECIPT, any damages must be noted on the delivery slip and REFUSE THE MERCHANDISE IF THERE IS VISIBLE DAMAGE. If there is no damage on the merchandise, please do indicate the condition, damages found after signing, claims will be accepted at the carrier’s discretion, Legion will not be liable for it. If you are using your own account to ship, Legion Furniture is not liable for any concealed or damages.
EXCHANGES* All defective, missing parts or damaged products at our fault, Legion will either replace or exchange for the same item or parts ONLY at our discretion. There is 7-day period to report any defects. Damages, there is a 24-48 hour to report concealed damage or any damages.
RETURNS* can be made ONLY within 7 days after the product arrives. All returns need to be pre-authorized with RMA # before returning, fail to contact us prior to refusing or returning the merchandise; customer will not be refunded and shall be liable for all shipping cost. All “buyer remorse” returns will subject to a 15% restocking fee, liable for return shipping, and less original shipping cost. If the return is a result of our error, the full cost of the merchandise and shipping charges will be refunded. All items must be returned in new or unused condition with ORIGINAL PACKAGING. Refund will take up 15 days to process. Please retain ALL original packaging, NO EXCHANGE OR RETURN WITHOUT ORINGINAL PACKING. NO EXCEPTIONS.